Experience utilizing ERP systems to enhance data management, streamline operations, and improve customer service across multiple roles, including Cost Accountant and Salesperson. This work involved managing customer interactions, optimizing workflows, and ensuring data accuracy across various touchpoints.

• Role Versatility: Successfully executed customer-related responsibilities across accounting and sales functions using ERP platforms.
• Data Tracking & Organization: Leveraged ERP tools to monitor and structure key customer data, including contact details and purchase history.
• Workflow Optimization: Streamlined data processing and order handling, significantly reducing time spent on manual tasks.
• Data Accuracy: Enhanced the precision and reliability of customer information, supporting better decision-making and reporting.
• Order Lifecycle Management: Oversaw customer orders from initial inquiry through final accounting using integrated ERP modules.
• Cross-Functional Collaboration: Facilitated effective collaboration between departments, improving customer outcomes and internal communication.
• Data Security & Integrity: Maintained high standards for data security and system integrity, contributing to a more reliable and efficient customer experience.